Privacy Policy

1. Introduction

At PixoGrid ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

PixoGrid is a product of Intuitix Nexis Private Limited, a company incorporated under the Companies Act, 2013 of India. Corporate Identification Number (CIN): U62020TN2025PTC181933.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Event details and attendee information
• Photos and images uploaded to our platform
• Payment information (processed securely through third-party providers)
• Communication data when you contact our support team

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. Photos and data are stored securely using industry-standard encryption. We use AWS (Amazon Web Services) for cloud storage with strict access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to legal requests
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our platform (under strict confidentiality agreements)
• In connection with a business transfer (merger, acquisition, etc.)

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Opt-out: Opt-out of sale of personal information (we don't sell data)

To exercise these rights, please contact us at privacy@pixogrid.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings. However, disabling cookies may limit some functionality.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@pixogrid.com
• Address: 2nd Floor, Shop No S101, Door No 769, Suite No 240,
  Phase 3, Spencer Plaza, Anna Salai,
  Chennai, Chennai District, Tamil Nadu - 600002, India
• Company: Intuitix Nexis Private Limited
  CIN: U62020TN2025PTC181933